We're always looking for team members who want to make a difference.

Do you have a passion for building and deploying machine learning models within a fast-moving start up? Our innovative Data Scientists have proven strengths in functional (reusable) programming (R or Python) to build industry-leading risk, fraud, and sales forecasting models. If you prefer to work closely with departments throughout an organization and enjoy having the opportunity to drive critical business outcomes across the company, check us out!

Our Business/Data Analysts assist in providing exceptional data, analytics and reporting to the organization and its leaders to support our rapidly growing business team. These teammates have the unique opportunity to grow alongside the company and help shape the future direction. Our analysts are responsible for supporting the business by providing analysis, reporting, and recommendations to the leadership team. They assist in driving the implementation of strategic business initiatives. If you have strong hands-on technical and analytical skills, as well as a background in finance/risk, check us out!

West Creek Financial is seeking Full Stack Web Engineers to join its Technology and Innovation Team. We seek entrepreneurial minded individuals with a passion for success that desire working in a fast paced, agile environment and want to work on disruptive, cutting edge products in the Financial Technology space.

Our salespeople are highly motivated individuals with a great work ethic. West Creek’s product is second to none and our sales teams and associates hustle to get the word out. Sales representatives develop relationships with small to medium sized Furniture, Mattress, Appliance and Tire Stores to teach them about what makes West Creek great. Our representatives find creative ways to utilize telephone, email and social media to drive sales. If this sounds like you and you are comfortable in a competitive environment and strive to meet or exceed strategic goals, then consider West Creek to grow your sales career.

At West Creek, we pride ourselves on world-class customer service. Our customer service representatives have a passion for helping people, and a strong willingness to ensure that the customer needs are met. Attentiveness to customer needs and a positive attitude are a must. We are seeking candidates who would be responsible for fielding inbound communications as well as initiating customer contact on a daily basis. If you are comfortable making regular collections calls including contacting past due customers to find ways to get them back on track. Come see where your experience and aptitude could match our openings.

Our team will be working closely with software engineering and data science teams to create and manage toolchains and deployment pipelines that enable fast, low-risk releases and ensure system availability, performance and reliability. You will be a key contributor to making our vision of being the greatest point-of-sale finance firm in the eyes of our employees, dealers, customers and shareholders by allowing us to grow, scale and experiment freely with technology.

Position is responsible for designing, executing, assessing, and troubleshooting software programs and applications.  This includes configuring, coding, developing, and documenting software specifications throughout the project life cycle on our digital products.  The senior software engineer will apply proven communication, analytical, and problem-solving skills to help identify, communicate, and resolve software/product issues.

We are looking for a bright, energetic associate with Capital Markets expertise who will help build out our Capital Markets Function. Key responsibilities include:

• Coordinate the process for a Debt or Equity raise managing the information requests and evaluate competing terms
• Lead due diligence processes to help potential investors evaluate West Creek Financial’s asset and business performance
• Work with external counsel to review legal contracts and equip CFO and CEO on potential issues requiring negotiation of terms
• Run financial scenarios to assess impact of different financing strategies and it’s impact on liquidity and financial results
• Manage Investor Reporting and ongoing relationships with the existing investors in the facilities
• Work with Technology team to build the appropriate system requirements for New Facilities or enable reporting of appropriate data fields
• Stay abreast of developments in the Financing markets for Mid-size Consumer Lending companies

We are looking for someone who is a creative software product visionary, with a deep appreciation for details, and a proven ability to drive delivery.

The Head of Product owns the software product vision, strategy, design, and marketing efforts. They oversee every element of the company’s software product features and experience design from its conceptualization to its launch and post-launch performance. The Head of Product is generally responsible for defining great features that create sustainable value for the company and partnering with the VP of Engineering to deliver those outcomes.

Key Responsibilities
The Quality Assurance Agent will monitor and evaluate recorded and/or live calls and chats between call center employees and customers, as well as call center employees and dealers. The Quality Assurance Agent will score the calls based on the scorecard and then provide feedback to management to help meet their goals. This will help identify any training needs to consistently meet goals for the department. The Quality Assurance Agent will also send the daily reports to management and attend calibration meetings as needed.

Required Skills

• Has excellent listening and analytical skills
• Has knowledge of computers, MS applications & Internet
• Has excellent customer service, interpersonal and problem-solving skills
• The ability to read and interpret documents and scripts
• Be able to multi task and worked in a fast-paced environment
• Must have strong knowledge of customer care processes
• Must prioritize daily tasks with limited supervision and score acceptably
• Have the ability to work flexible schedules and be able to work under pressure and deadlines

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