We have been using West Creek for approximately 6 months and have been very pleased. We’ve have been able to convert customers that previously would have been walks into wins.
Quick, intuitive and easy to use portal and positive feedback from our customers concerning their interaction with West Creek.
As a new dealer I have bombarded West Creek with questions and assistance, and found friendly and very supportive agents who took the time to walk me through each and every step.
This company has been a game changer for us. We have captured thousands and thousands of dollars in sales we had been missing out on. I love the fast response when I have to call customer service and the customer service reps are always very helpful and friendly.
To the best of your ability, correctly explain our financing plan and verify that all signing documents are correct and accurately signed and dated by the customer. Verify the identity of customers by checking photo ID. Once all of the final documents are signed, all the items have been delivered, and your account is funded, your obligation is limited to the customer service you would provide for repairs/servicing to all customers.
West Creek Financial will initiate funding your account within 72 hours after the customer receives the merchandise. Funding will be initiated on Mondays for all leases processed Saturday and Sunday. Our funding department is open Monday-Friday.
Qualifying consumers may be approved for up to $65,000 in loan funding or $7,500 in lease-to-own funding. The amount of approval is dependent upon factors including income, banking history, length of employment, and verification of contact information.
You can instantly start financing customers! To help you become more familiar with West Creek Financial, we offer free training sessions to help you better provide West Creek Financial to your customers. Once your store is approved you will also be given online login information for your retailer portal, which allows you to stay up to date on the status of your customers’ applications.
Customers will fill out a short online application either at your store or from their mobile device. Once your customer is approved and we have the information from the invoice, customers sign the lease agreement electronically. The retailer provides West Creek with its confirmation of delivery. Upon receiving confirmation of delivery, we will fund your account within 72 business hours.
We finance durable goods such as furniture, appliances, mattresses, tires, HVAC and more.